Terms & Conditions
Welcome to PersonalizeGifts.in. By accessing or using our website, you agree to be bound by the Terms & Conditions stated below. Please read them carefully before placing an order or using any part of our services.
Legal Name: PRSNALIZE GIFTS
Address:
NO. C-937 PLOT NO- GH01, 4TH AVENUE GAUR CITY Sec-4, Block C, GREATER NOIDA WEST, Uttar Pradesh, pin: 201009, Ghaziabad, UTTAR PRADESH, 201009, India.
OR
LG-252 Gaur City Center Greater Noida West, Ghaziabad, UTTAR PRADESH, 201009, India.
1. Acceptance of Terms
By using this website, you acknowledge that you have fully read, understood, and unconditionally accepted these Terms & Conditions, along with any additional guidelines, FAQs, and policies referenced elsewhere on the site.
2. Ownership & Copyright
This website is owned and operated by PersonalizeGifts.in.
All content—including text, images, graphics, logos, and product information—is protected by copyright and other intellectual property laws.
You may not copy, reproduce, republish, upload, download, transmit, modify, or distribute any material from our site for commercial or personal purposes without prior written permission from PersonalizeGifts.in.
Any unauthorized use may result in legal action under applicable Indian laws.
3. Product Information & Warranty
Products and services displayed on PersonalizeGifts.in are provided “as is”, without any warranties—express or implied. While we make every effort to ensure accuracy:
- We do not guarantee that the website will be error‑free or free from viruses or harmful components.
- Any manufacturer or vendor warranty (where applicable) must be claimed directly with the respective brand.
- PersonalizeGifts.in is not responsible for after‑sales service unless explicitly stated.
4. Taxes, Duties & Additional Charges
In certain locations, the delivery partner may collect additional charges such as octroi, entry tax, local body tax, or other duties.
These charges, if applicable, must be borne by the recipient and are not controlled by PersonalizeGifts.in.
5. Delivery Policy for Perishable Products
For perishable items (e.g., flowers, cakes, sweets):
- Delivery is attempted only once.
- Orders will be considered delivered in cases of:
- Incorrect or incomplete address
- Recipient unavailable
- Premises locked
- Delivery refusal
No refunds or cancellations are allowed for such cases.
6. Product Representation & Substitutions
Many items offered on PersonalizeGifts.in—especially handmade or personalized items—may have slight variations in color, size, shape, or finish compared to product images.
For reasons beyond our control, we may substitute an item with a similar or equivalent product of equal value to fulfill the order.
7. Limitation of Liability
Under no circumstances shall PersonalizeGifts.in be liable for:
- Loss of data
- Loss of profits
- Indirect, incidental, or consequential damages
- Inability to use the website or its services
Our maximum liability, if any, shall not exceed the actual amount paid by the customer for the specific product or service.
8. Pricing, Availability & Website Updates
We strive to provide the most accurate and updated information. However:
- Prices and availability may change without prior notice.
- Online prices may differ from offline or retail prices.
- We reserve the right to limit or restrict sales, including refusing orders suspected to be placed by resellers.
- We are not responsible for typographical or image‑related errors.
9. Feedback & Communication
Users placing orders may receive communication from PersonalizeGifts.in—via SMS, email, WhatsApp, or phone call—for:
- Feedback collection
- Order updates
- Product recommendations
- Service improvement
All collected feedback and communication flows remain the property of PersonalizeGifts.in.
10. Refunds & Deductions
Any refund—whether voluntary or resulting from a customer request—shall:
- Not be considered a waiver of our Terms & Conditions
- Not set a precedent for future claims
- Be subject to a 10% deduction for bank charges and processing overheads
11. Queries & Clarifications
For any questions regarding these Terms & Conditions, please contact us before placing an order:
📧 admin@personalizegifts.in
For compliance-related issues under the Consumer Protection Act and IT Rules:
📧 admin@personalizegifts.in
12. Dispute Resolution & Jurisdiction
In the event of a dispute, both parties agree to attempt an amicable resolution within 30 days.
If unresolved, the matter shall be referred to a sole arbitrator under the Arbitration and Conciliation Act, 1996.
All disputes are subject to the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.
13. Final Acknowledgement
By using PersonalizeGifts.in, the user confirms that they have read, understood, and accepted all Terms & Conditions, policies, FAQs, and associated risks involved in using our platform.
