At PersonalizeGifts.in (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information:
a) Personal Information
Provided during account creation or checkout, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
b) Payment Information
- Debit/credit card, UPI, wallets, or net banking details (processed securely by our payment partners)
We do not store or access your full payment information.
c) Order & Personalization Data
- Product selections
- Personalization text, images, or design files
d) Technical Data
Automatically collected, including:
- IP address
- Browser type and version
- Device information
- Cookies and tracking pixels
e) Communication Data
- Emails, chat records, feedback, reviews, support requests
2. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Personalize and customize your order
- Communicate order updates, promotions, or service alerts
- Improve website performance and user experience
- Prevent fraud and ensure platform security
- Comply with legal and regulatory requirements
3. Sharing of Personal Information
We may share your information only with:
- Delivery partners (for shipping)
- Payment gateways (for secure transactions)
- Personalization vendors (only where required to fulfill orders)
- Customer support providers
- Legal authorities, if required under applicable laws
We never sell your personal data.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Improve browsing and checkout experience
- Analyze website performance
You may disable cookies via browser settings, but some features may not function properly.
5. Data Security
We implement industry‑standard technical and organizational measures:
- SSL encryption
- Limited access to sensitive information
- Secure third‑party payment processing
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information:
- As long as your account is active
- As required for legal, accounting, or reporting obligations
You may request deletion of your data.
7. Your Rights
You may request:
- Access to your stored data
- Corrections or updates
- Account deletion
- Opt‑out from marketing communications
Email: admin@personalizegifts.in
8. Children’s Privacy
PersonalizeGifts.in is not intended for use by individuals under 18 years old.
9. Changes to This Policy
We may update this policy periodically. Continued use of the website constitutes acceptance.
10. Contact Us
For Privacy-related queries:
📧 admin@personalizegifts.in
For grievance/complaints (as per IT Rules):
📧 admin@personalizegifts.in
